Assistance Centre for Ukrainian Citizens

Since 1^st March, an assistance centre for people fleeing the war in Ukraine has been operating in the building of the Central Library on Mariánské Square 1. It is run by the City of Prague and the Central Bohemian Region in cooperation with the integrated rescue system and other organisations and institutions.

The centre is available to everyone who found themselves in Prague or the Central Bohemian Region when fleeing the war in Ukraine. The comprehensive services of the centre help people arrange a legal stay and a place to live in the CR without difficulties.

There are several counters where people can arrange everything they need. Primary registration is handled by the police and the Department of Asylum and Migration Policy of the Ministry of the Interior. Health insurance can be arranged with representatives of the General Health Insurance Company (VZP). Medical assistance or vaccination can be mediated by the employees of the Czech Red Cross.

It is also possible to arrange school placement of, so that they can start their compulsory school attendance, and kindergarten placement of preschool children. There is also information on job offers there. Everything is interpreted by on-site interpreters. The range of services provided will be gradually increased as required.

 

There is also a social area, a free library Wi-Fi, and a children’s play area.

 

The assistance centre works in coordination with information kiosks in Florence and at the Main Station, which provide basic information to people who arrive.

 

Assistance Centre

Central Library, Mariánské Square 1, Prague 1

Mon to Sun, 9 a.m. to 5 p.m.

Outside these hours, NGOs operating in Prague will take care of refugees until the centre reopens.