Information for Newcomers from Ukraine
Here is an overview of information and a list of organisations to contact:
- Prague Maidan – the staff at this new contact point will provide you with basic advice on social and psychological support, health and housing.
- Important and up-to-date information about helping refugees and activities of the City of Prague: website Hlavní město Praha pro Ukrajinu
- Details on the changes in the provision of humanitarian benefits for persons with temporary protection in the Czech Republic can be found on the website of the Ministry of Labour and Social Affairs.
- For comprehensive and reliable information on residence in the CR for citizens of Ukraine, follow frs.gov.cz.
- Important updates in the Czech education system for newcomers from Ukraine can be found on the Unified Methodological Portal of the Ministry of Education, Youth and Sports.
- Refugee Info Czechia – information on basic life situations adapted to new arrivals from Ukraine.
- An information service for refugees from Ukraine who have arrived in Prague is provided by the Prague website for helping Ukraine.
- Assistance for people with disabilities coming to the CR from Ukraine
Do you need further information? The Ministry of the Interior has set up a telephone line +420 974 801 802 and an email ukrajina@mvcr.cz for your questions.
Do you need free help and advice? There are NGOs that offer legal and social counselling as well as other services:
- Organization for Aid to Refugees: +420 730 158 779, +420 730 158 781
- Association for Integration and Migration: +420 224 224 379, poradna@migrace.com
- InBaze: (+420) 739 037 353, info@inbaze.cz
- Centre for the Integration of Foreigners: +420 704 600 700, info@cicops.cz
- Integration Centre Prague – legal and social counselling, interpreting and services of our information centre
- Use infoline of Caritas of the CR in Czech and Ukrainian
- Psychological and psychosocial support is provided free of charge and in person by the AMIGA association and their partners within the DUMKA project: +420 778 979 211, dumka@amiga-migrant.cz.
Tip: We keep updating the information available for you. Follow the News section on our website as well as Prague for All on Facebook!
Other useful links:
- At nasiukrajinci.cz you will find a nationwide navigation page that will help you understand the situation.
- If you are offering help at a large scale (whole hotels, mass transportation, etc.), please contact the Regional Centre for Help and Assistance to Ukraine.
- If you are offering help at a small scale or if you are requesting assistance, use the Pomáhej Ukrajině (Help Ukraine) platform established by the Consortium of Migrants Assisting Organizations.
- Information on humanitarian aid for Ukraine and offers of medical assistance are available on the website of the Ministry of Health.